PRIVACY POLICY 2026

1. Introduction

Aryapuram Cooperative Urban Bank Ltd. (“the Bank”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of customer information. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with applicable laws, including guidelines issued by the Reserve Bank of India.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, address, date of birth, Aadhaar/PAN details, contact information and mobile number.
• Financial Information: Bank account details, transaction history, credit/debit card details.
• Digital Information: IP address, device details, browser type, login credentials.
• KYC Information: Documents submitted as per Know Your Customer (KYC) norms.

3. How We Use Your Information

We use your data for:

• Opening and managing accounts
• Processing transactions
• Complying with legal and regulatory requirements
• Preventing fraud and enhancing security
• Improving our banking services
• Communicating updates, alerts, and offers

4. Sharing of Information

We may share your information with:

• Regulatory authorities such as the Reserve Bank of India
• Government agencies or law enforcement (when required)
• Third-party service providers (IT, payment processors, etc.) under strict confidentiality
• Credit bureaus and financial institutions

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of sensitive information
• Secure servers and firewalls
• Access control and authentication systems

6. Data Retention

We retain your personal data as long as required for:

• Legal and regulatory compliance
• Business and operational purposes

After this period, data is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or update
• Withdraw consent (where applicable)
• Request deletion, subject to legal obligations

8. Cookies and Website Usage

Our website may use cookies to enhance user experience and analyse site traffic. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website or mobile app may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

The Secretary/Chief Executive Officer
Aryapuram Cooperative Urban Bank Ltd.
NEAR GOKAVARAM BUS STAND, OPP.BSNL SANCHAR BHAVAN, RAJAHMUNDRY-533 104
Email : secretary@aryapurambank.com
Contact number: 9848184318